Frequently Asked Questions

 

Q. Do you receive any compensation for any other services or in any other ways?
A. One of the things we will do when comparing alternative approaches to solving a problem is a thorough discussion of the fees, loads, charges, expenses of any alternative strategy. After that, associates within the firm are capable of providing various services that may be appropriate in the implementation of your plan. This is all discussed-disclosed in the Client Engagement Letter in a section titled “Conflicts of Interest.” In summary, it states that you will be, at all times, completely free to follow or disregard, wholly or partially, any advice given by us, and completely free to select any person or firms to implement that advice. If you do choose to use our firm to implement any recommendations, we may receive the normal compensation on that implementation.

Q. Do you provide legal, accounting, or tax preparation services?
A. We do not provide legal, accounting, or tax return preparation services. However, (for example) if you do not already have an estate planning attorney, we may recommend several. We do not receive a referral fee or any other compensation from any other CPA or attorney to whom we might refer our clients.

Q. Will you work with my existing estate planning attorney, CPA, stockbroker, insurance agent, or other advisors?
A. We feel completely comfortable in working with any other advisors you might currently have. Just inform us who they are during the data-gathering interview.

Q. Do you have members of your firm that do investments and insurance?
A. There are associates in the firm that are licensed to provide various products and services (tools) that may be appropriate in the implementation of your financial plan. They have the following tools available to them:

  • Over-funded Equity Indexed Life Insurance
  • Fixed and Equity-Indexed Annuities
  • Medicare Supplement Insurance
  • Portfolio management services using professional money managers and/ or no-load mutual funds, variable annuities *
  • Traditional, Universal, or Term Life Insurance
  • Health Insurance (Important for those retiring prior to Age 65 when Medicare starts)
  • Disability Income Insurance (for Pre-Retirees)
  • Trust Deed Investments (Promissory Notes Receivable that are secured by Real Estate)
  • Other Investment Vehicles of Various Types

*Only available through licensed associates who are Investment Advisor representatives of a RIA firm. The RIA firm is not affiliated with Brock Financial Consultants (BFC) and portfolio management is not a service of BFC or Brock and Associates. Neither BFC or Brock and Associates receives any compensation for these services.

These are available through dozens of investment companies and insurance companies through which our associates are able to “shop the market” for the above products and services. They include many of the largest and strongest financial institutions in the world. Client often ask us to assist in these areas for our investment and tax-planning expertise, but frequently clients also ask us to assist in these areas so that they can consolidate and simplify, so they know their assets are titled properly for asset-protection (creditor protection) purposes, and so they are integrated properly with their estate plan.

 

Q. What are the educational and training requirements of your associates?
A. Beyond the minimal training required to get various licenses, which is what most “financial planners” hold, all our associates are required to:

  • Most have graduated with a degree in business to understand the basic business-financial concepts.
  • They are required to undergo an extensive multi-year apprenticeship working side-by-side with Senior Associates on dozens of client engagements. This way they have participated in hundreds of client meetings - they have heard the questions...the answers...and have prepared the materials and made the presentations that solve the problems.
  • They participate in a weekly formal classroom training session that systematically covers over 200 topics (4-5 years to cover all topics).
  • They are required to pursue and obtain their Chartered Financial Consultant (ChFC) professional designation. (The ChFC is awarded by the accredited American College, and requires the same six courses as required for the CFP designation, plus two additional courses.)
  • Each year, associates are required to attend week-long advanced-level courses and conferences held at various locations across America. These conferences cover topics such as ethics, latest tax updates, investment management, estate planning topics, many business planning topics, retirement planning, practice management and customer service, etc.


Brock and Associates - ResourcesQ. What additional resources do you provide?
A. We invest tens of thousands of dollars annually into the following, so you don’t have to. Consider the following:

  • We publish a regular newsletter, “Making $ense,” to keep our clients informed on the latest developments in tax laws and strategies, retirement planning issues, and other strategies or issues to consider as you monitor your personal finances;
  • We have numerous articles and resources posted on our website, www.BrockFC.com, which has new information posted daily;
  • We periodically publish “Special Reports,” reference “Your Complete Guide to Money Happiness” and often provide other books written by experts that are innovative in their fields;
  • Subscriptions for expert analysis on stocks, mutual funds, and variable annuities from independent 3rd-party sources, not from a brokerage firm’s in-house (biased) analysts;
  • Subscriptions to numerous professional-level databases provide us extensive analytical capabilities to address investment asset allocation issues and on-going portfolio management, the latest tax rulings and court decisions, government regulations, and other matters;
  • Advanced, nationwide, legal and tax resources allow us to quickly access answers to complex and advanced tax, estate planning, business planning, asset protection, and charitable giving issues and questions;
  • The ability to make your plans a reality via extensive brokerage arrangements, which enable our associates to “shop the market” for you from numerous sources for all sorts of investments and insurance plans.

Few financial consulting firms, no matter their size, make available to their associates and clients such extensive resources.

Q. What ethical standards are required of your associates?
A. Of course, they are held to legal standards of practice and required to complete a minimum number of Continuing Education hours in ethics each licensing term. But, neither the legislature nor governmental agencies can regulate ethics very well. It takes more than that. To answer this question, please see our Mission Statement, and our firm’s slogan, which govern all we do. For almost 30 years, we have dealt with client’s money, and if we ever had an associate that cut corners in the areas of honesty and integrity our reputation would be ruined. For more about our feelings on this, see Your Complete Guide to Money Happiness, pages 195-197. We believe there are also sound business reasons to operate an honest and ethical business. This is accomplished by the following:

  • Our client’s success is our company’s future. If we expect to be in business for the long-term, we must do what is best for our clients, and make recommendations that will stand-up to the strictest scrutiny, and the test-of-time.
  • Sound business dictates that we take a long-term view for our clients and for our business. It is far, far more expensive to cultivate a new client relationship than to maintain an existing client relationship. This is accomplished when we have a satisfied client over the long-term, a client that has lived with our recommendations and watched them bear fruit.
  • Fortunately, our firm is in a position where we do not need anyone’s business, no matter how large the client’s estate. We keep plenty busy, and have all the business we can handle. There is no amount of money that takes precedence over doing what is right for our client, even if it means pursuing an unpopular path.
  • This is best seen when we make recommendations that run contrary to what people perceive are our own economic interests and that may be justified by “popular financial planning wisdom,” but that we philosophically believe is right. For example, people are often surprised when we might recommend that they take dollars out of their investment assets to pay off their mortgage instead of investing them through us.
  • Brock Financial Network, LLC is a Member of the Better Business Bureau of Utah. Individual associates of the firm are members in good standing with their respective licensing authorities and professional associations, each of which enforce a strict Code of Ethics.
  • As one client said in October, 2006: “If anyone wants to know the truth about you, they need to talk to your clients.” And as another client said in September 2007: "Let's get this done. We've decided you've passed the Bill O'Reilly Test." To which we replied, "Oh? What's that?" The client's response: "By the things you've recommended, we know you're looking out for us."